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Mobile Device ManagementSwitch to Threaded View
Hi folks, we're considering a limited test run to officially support Android and iOS mobile devices (finalliy ditching BB) but we think we need a centralized mobile device management system so that we can, at the very least, quickly configure a device so that email, contact, neceesary apps, etc. are set-up and configured before deploying to staff and we need to be able to remotely wipe a device in case it's lost or stolen anywhere in the world.
I only know of Good but alas, it looks like they require some components to be installed on our email server but we have no contol over this server and our email vendor doesn't support Good.
Are there any other options out there?
Thanks in advance for any suggestions!
I have only started looking at MDM but recently looked at BlackBerry Mobile Fusion Studio (BMF) as a possible solution for another client. For someone who has, I assume, an existing Blackberry Enterprise Server this may be a good bridge for managing your outgoing Blackberry devices and the new crop of iOS and Android devices.
RIM is trying desperatly to stay in business and I know that this is a risk, but the technology looks fairly comprehensive and supports most of the features that you are looking for. True the BMF product has more features for managing Blackberry devices, but a good chunk of the basics are there for iOS and Android. Pricing is a bit steep at $4/user/month, but you might use this as a backstop until other MDM solutions appear that better fit your needs.
BES for our few remaining Blackberries--the BES is legacy, back from the day when there was no other smartphone to deal with.
We're managing our iOS phones through Apples Configuration tool, loaded on a laptop here in the dept. We load one of two profiles on the phone, depending on if it is a company phone or a BYOD. Biggest problem we have with it is an incompatibility issue--if we ever change that laptop, all the phones we've configured with it become unmanageable through the replacement--so our experiments show, anyway.
For Android OS, we're manually configuring them, requiring the installation of Lookout on the phone when we do it. Androids are so on the honor system, and I hate that.
We're chucking everything later this fall and moving to Good.
We're using MaaS360. We got them to provide us with access to the fully-functional evaluation cloud-based solution. It does not require any installations on your mail server. It will of course install a client on the mobile devices you're managing. We use it to manage our organizations iOS devices (iPhone, iPad & iPod Touch) as well as personally owned iOS and Android. During our research we noted that every solution we looked at that says it can manage Blackberries, inevitably relies on utilization of a BES.
Once we setup policies we were surprised how easy it was to add devices to the solution. For the corporate devices it was a blessing. For the BYOD's it was a bit of a hassle, not in deployment, but in dealing with employee's reaction to our restrictions. i.e. We require use of a passcode and a timeout setting on your device, otherwise we will not allow the device to connect to our email. Also once a device is registered and accessing email, we can at any time wipe all of the email/contact/calendar information that originated from our servers. This doesnt affect personal data whatsoever. But it was still quite unpopular.
MaaS has each of the features you mentioned needing. Becuase it was cloud-based solution, it was by far the easiest to get off the ground.